Shipping & Payment Policy

1. Shipping Methods

Kinetiq Form delivers products through official national courier networks ensuring tracked, insured transit:

• Direct Doorstep Delivery: The package is delivered directly to the address provided during checkout.
• Authorized Pickup Locker / Branch: Your parcel is held at the nearest courier center for convenient personal pickup.

2. Transit Times & Shipping Rates

3. Daily Cut-Off & Order Dispatch Schedule

All orders placed and confirmed before 14:00 (2:00 PM) are prepared and handed over to the courier on the exact same business day.

4. Payment Methods, Online & Cash on Delivery

We accept the following payment methods:

• Bank Transfer: Bank details are shown after checkout and sent in the confirmation email. The order ships once the payment arrives.
• Cash on Delivery (COD): You may inspect the exterior package and pay directly to the courier agent in cash upon arrival.

5. Free Shipping Threshold: $60

6. Online Shipment Tracking

Once your order is handed to the courier, we will email you a unique shipment tracking number with live tracking portal access.

7. 30-Day Statutory Money-Back Guarantee

Kinetiq Form offers a 30-day money-back guarantee from physical parcel delivery for eligible, unopened items with intact factory hygiene seals.

8. Logistics Customer Desk